Privacy Policy

1. Introduction

Coconut Creek Deck & Fence ("we," "our," or "us") operates the website located at https://www.coconutcreekdeckandfence.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect information that you submit to us through the Site, including through our contact form. By using the Site, you agree to the terms described in this policy.

2. Information We Collect

We collect information that you voluntarily provide when you fill out our contact or estimate request form. This may include:

• Your name
• Your email address
• Your phone number
• Your property address or city
• A description of the project you are inquiring about

We do not collect sensitive personal information such as payment card numbers, Social Security numbers, or government identification through the Site. Payments and signed contracts, if any, are handled through separate secure channels.

3. How We Use Your Information

We use the information you provide to:

• Respond to your inquiry or estimate request
• Schedule on-site visits or phone consultations
• Communicate project details and proposals
• Follow up on past estimates or completed projects

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Third-Party Form Provider

Our contact form is powered by Tally (tally.so), a third-party form service. When you submit a form, your responses are transmitted to and stored by Tally in accordance with their own privacy policy and terms of service. We recommend reviewing Tally's privacy policy at tally.so for information on how they handle form submission data.

5. Analytics and Cookies

Our Site may use analytics tools to understand general visitor behavior, such as page views and traffic sources. These tools may use cookies or similar tracking technologies. We do not use advertising cookies or behavioral profiling. You may disable cookies through your browser settings without affecting your ability to use the Site.

6. Data Security

We take reasonable precautions to protect information submitted through the Site. Our website is served over HTTPS. However, no internet transmission is 100% secure, and we cannot guarantee the absolute security of information sent over the internet.

7. Retention

We retain contact and estimate request information for as long as needed to fulfill the purposes described in this policy, or as required by applicable law. You may request deletion of your information by contacting us at the address below.

8. Children's Privacy

Our Site is intended for adults seeking home improvement services. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has submitted information through our Site, please contact us so we can remove it.

9. Your Rights

Depending on your state of residence, you may have rights to access, correct, or request deletion of personal information we hold about you. To exercise any of these rights, contact us at the information below. We will respond within a reasonable timeframe.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. Continued use of the Site after any update constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, you may reach us at:

Return to our home page, learn more on our about page, or contact us directly.